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 Practice news and FAQ's

Bookmarking (add to favourites in Internet Explorer) this page is a great way to stay up to date on what's happening here at the Hillside Veterinary Centre. You may also like to read any FAQ's (frequently asked questions) we've prepared too!

IMPORTANT: Animal health and welfare issues, especially those that effect our area may also be found here, when needed.

Do you have any questions?
We are delighted to answer your questions and help you better understand how we can help to keep your pet healthy. Modern veterinary medicine is every bit as complex as human medicine so don't hesitate to ask.


What to do if you need a vet in an emergency…

With effect from 20 December 2010, Hillside operates an out of hour’s emergency veterinary service with Vets Now Ltd (this was previously undertaken by Black Dragon Ltd) -

The Vets Now Emergency Clinic number is - 01202 859933

The telephone is answered by Vets Now staff and all calls are logged and recorded for reference purposes.

The clinic operates out of the PDSA PetAid Hospital in Moordown and their address is:

Bournemouth Vets Now clinic
C/o the PDSA PetAid Hospital
70 Castle Lane West

This new service provided by Vets Now is there to specifically improve the care that our clients receive during out of hours. Hillside pays to have access to this service. Vets Now use permanent members of staff and Emergency night staff are not expected to work during the days as well.

The emergency service operates at the following times:

Weekdays: Mon – Fri 6/7pm – 8/8.30am

Weekends: Sat – 12 noon – Mon 8/8.30am

Bank Holidays: 24 hr cover

REMEMBER: Vets Now offer advice free of charge during out of hours, ie when Hillside is closed. Please do not hesitate to call them if you have any queries at all outside normal hours. They also have an excellent website

Directions from Corfe Mullen:

* Take the A31 towards Ringwood

* At the Merley roundabout, take the 2nd exit onto the A314 (sign-posted Bournemouth)

* At the next roundabout take the 2nd exit staying on the A314 onto Oakley Hill

* Turn left at the traffic lights onto Queen Anne Drive (A341)

* At the Bear Cross roundabout take the 2nd exit onto Wimborne Road (A341 sign-posted Bournemouth)

* At the Northbourne roundabout take the 2nd exit onto Whitelegg Way (A327 sign-posted Bournemouth)

* At the Redhill roundabout take the 1st exit onto Wimborne Road (A3060 sign-posted Lyndhurst A35)

* The PDSA PetAid Hospital is about half a mile further on the right-hand side – there is a car park in front.

For a map go to

If you would like more information about the Bournemouth Vets Now clinic you can go to their website at – there are also useful Pet First Aid leaflets you can download and keep.

Up-dated: March 2011